SYSTEM INTEGRATION SERVICES

 

We provide complete system integration and configuration services with HP and other leading manufacturer products. Our partnerships with these industry leaders allow us to provide our clients with the most advanced technology solutions available. And, our team is always there to support you in keeping your system running at its best.

Our first step is to work with you to identify your IT goals. Our engineers will then do an assessment of your current hardware and software and recommend the best means to optimize and enhance its performance. Once we have identified a strategy that is best suited for your organization, we will then design, implement and manage the new system. Consider LightHouse an extension of your IT team and turn to us for the following:

  • IT consulting and infrastructure assessments
  • Network design services and implementation.
  • Ongoing support and maintenance of your servers, network, workstation equipment and operating systems.
  • Installation, configuration and support of remote access solutions including dial-up, VPN and direct Internet access.
  • System emergency support when your internal IT staff is unavailable.
  • Advisory service to evaluate and provide technology solutions to meet your business needs.

At LightHouse, we realize that every business has different technology needs, number of IT experts on staff and budgetary limitations. That is why our System Integration Services offer three options from which to choose when supporting your IT infrastructure:

On-Demand Support

Call LightHouse only when you need our assistance. Our staff will do the necessary troubleshooting to determine the problem and develop a solution to resolve it, either via phone, remote access or an onsite visit. This option allows you to pay only for the time and material needed to fix the problem. Or, you can prepay for a blocked amount of time that can be used on an as-needed basis.

Administrator for a Day

A LightHouse engineer will arrive on-site for regularly scheduled visits to provide technical and user support, as well as installation of software updates and patches, verification of backups and antivirus updates and other computer maintenance-oriented services. This program requires an annual contract and pricing is determined on length and frequency of visits. This option can also be supplemented with a block of hours per month to address any system emergencies.

Managed Network

We will continuously monitor your network remotely and identify potential problems before they can negatively affect your system, reducing downtime and providing a reliable level of system performance. In addition, we offer automated asset management as well as remote technical support. And, we will provide you with ongoing reports so you are always up-to-speed on the status of your network. This program requires an annual contract and pricing is determined on the number of devices to be monitored and number of support hours to be included.

For more information about our Systems Integration Services, contact us today.

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3400 Menaul Boulevard NE, Suite 200, Albuquerque, NM 87107
Phone: 505-798-0900 | Toll-free: 866-542-4711 | email us here